Our processing time is 4-8 weeks for custom tumbler orders. All ready to ship items will have a 7 day processing time and this does not include weekends and holidays.
If you receive your order and for some reason are not happy with it please let us know so we can try to fix it. ( Remember there are no refunds/exchanges.)
If you receive an order that is damaged please contact the carrier as this is their issue once it leaves our business. ALWAYS ADD ROUTE PROTECTION WHEN PURCHASING FOR THIS AS WELL AS LOST, STOLEN.
IF YOU PURCHASED ROUTE PROTECTION PLEASE FILE A CLAIM WITH THEM.
PLEASE REACH OUT WITHIN 48 HOURS OF RECIEVING THE PRODUCTS TO THE EMAIL ADDRESS email@example.com IF THERE ARE ANY ISSUES.
Due to the products being handmade no refunds or exchanges will be allowed. It is up to us as a business owner to decide if a refund/exchange may be made.
IF refund and or exchange is allowed we must receive the products within 14days of delivery.
If for any reason you are not satisfied with out products please reach out to us on either facebook, instagram, tik tok or though our email firstname.lastname@example.org
Thank you all for your business and understanding !